To help you choose the best call center headsets, we’ve put together this comprehensive guide. We have tried to cover as much variety as possible. Hope you will find it helpful!
In Hurry? Checkout Our Top Pick Of Best Call Center Headsets.
Our Top Pick
9.7/10 our score
Best Call Center Headsets
Rank | Product Name | Score |
---|---|---|
1 |
Mpow 071 USB Wired |
9. 7 |
2 |
Jabra PRO 920 |
9. 5 |
3 |
Andrea Communications NC-185VM |
9. 1 |
4 |
Jabra UC Voice 550 |
8. 8 |
5 |
Plantronics HW540 EncorePro |
8. 6 |
6 |
Plantronics 202580-01 Wired |
8. 2 |
7 |
Sennheiser Century SC 630 USB ML |
8. 0 |
8 |
Sennheiser OfficeRunner |
7 .7 |
1. Mpow 071 USB Wired
9.7/10 our score
- Make sure this fits by entering your model number.
- Crystal Clear Chat Headset -- Built-in unidirectional microphone which can be twisted discretionarily picks-up your voice loud & clear. Reduces unwanted background noise for clear conversation. Great ideal for Dragon speak, Rosetta Stone program, Online courses, Skype chat, call center, conference calls, webinar presentations and more.
- Exclusive 2-in-1(3. 5mm Jack/USB Plug) Control -- The 3. 5mm jack audio cable can be detached from the control box which gives you an additional connection option for Phones and Tablet. Or you can use the USB plug with control box to work with PC. Long headset's cord offers flexibility to move around.
- Noise Reduction Sound Card & Easy Access Control -- Convenient inline Volume Switch & Mic/Speaker Mute for easy access. A Built-in noise-reduction sound card of the control box lower noise output from devices. Provide outstanding audio on both transmit and receive.
- Extended Wear Comfort -- Headband fluffy ear pads pad with memory foam and wrapped by skin-friendly protein leather. Comfortably fit your head with the adjustable steel slider. Gentle Reminder: Depending on your head/ear size/shape, it may be a little tight for someone to wear which is designed to avoid sound leakage. In case of that and to get both audio and wearing comfort, please take off the headphone every 1-2 hrs. to get your ears relax and protect them from muggy environment in use.
- Multi-Purpose & Wide Compatibility -- This headset can be used mainly for chatting, secondarily for music, and if needed, as a backup to a priority gamer headset(It is NOT specially designed for gaming , please DON'T compare it with professional gaming headsets). Wide compatible with Windows 2000/7/8/10/XP/Vista, Mac OS X, iOS, Android, Tablet PC.
2. Jabra PRO 920
9.5/10 our score
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- Simple desk phone connectivity for an ideal first wireless headset
- Noise cancelling microphone and HD voice deliver better customer conversations
- All-day use around the office, with 8 hours’ battery time, and up to 120 meters/395 feet range
- Optimized for use with all leading desk phones
- Easy to deploy and manage. Pre-charged base enables you to make calls straight away
3. Andrea Communications NC-185VM
9.1/10 our score
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- High Fidelity Stereo USB Computer Headset with Andrea's noise canceling microphone technology and Volume/Mute Controls.
- Pro-flex wire microphone boom for accurate microphone placement.
- Windsock for minimal breath popping.
- 40mm speakers with CD quality deep base sound and large comfortable ear cushions.
- Stainless steel adjustable headband.
- Extra long 8 foot shielded cable with inline volume and mute controls.
- Reversible for left or right side usage.
- Folds flat for storage.
4. Jabra UC Voice 550
8.8/10 our score
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- HD Voice - High quality audio for crystal clear conversations Enjoy high-definition sound with HD Voice and get crystal clear, intelligible communication
- Peak Stop - Peak Stop technology immediately removes potentially harmful loud sounds or tones before they reach your ears and keeps the sound level within the safe range to protect your hearing
- UC Plug-And-Play - Jabra devices feature intuitive call control and seamless connection to all leading UC applications and softphones.
- Noise Canceling Microphone reduces unwanted background noise and the noise-canceling microphones reduce unwanted background noise and are ideal in crowded and noisy, open office environments.
- Flexible boom arm tip for optimal positioning - The Jabra UC Voice 550 headset has a flexible boom tip arm to ensure the ideal microphone placement.
5. Plantronics HW540 EncorePro
8.6/10 our score
- 3-In-1 headset allows you to choose your wearing style
- Freeing your hands for typing and writing increases productivity
- Flexible microphone for optimal voice clarity
- Soft foam ear cushions provide all-day comfort with the HW540
- Laser welded construction for unbeatable TOUGHNESS
- Mono - Black - wired - Over-the-head - monaural - Supra-aural
- Comfortable wideband for all-day use
- Fits over head, over ear or behind head for pleasant positioning
- Connects to your PC or phone with additional adapters (sold separately)
6. Plantronics 202580-01 Wired
8.2/10 our score
- Ease of use and portability.Connectivity Technology: Wired
- Premium PC audio
- Audio performance
- Hearing protection
- For noise canceling, slide the button towards ANC
7. Sennheiser Century SC 630 USB ML
8/10 our score
- Make sure this fits by entering your model number.
- Designed with Skype in Mind: For professionals using Skype for Business, who require a consistently excellent hands-free communication solution
- HD Sound: Powered by a neodynium speaker for legendary Sennheiser HD sound to ensure a clearer and more natural voice & audio experience
- Easy Disconnect: Simple, quick release mechanism made to withstand the repetitive plugging and unplugging of shift changes
- Noise-Cancelling Technology: Filters out all unwanted background noise for crystal-clear conversations on calls
- State-of-the-Art Materials: Stainless steel hinges, brushed aluminum parts, & Vectran reinforced cables defend your headset against everyday use
- In-Line Call Control Unit: Answer or end your calls, control the volume, mute your mic and redial calls - all directly from your headset
- Peace of Mind: With a 2-year warranty on all headsets (including batteries), you never have to worry about the quality of your USB Business headset
- All-Day Comfort: Large leatherette ear-pads and unibody headband construction are built for maximum strength at stress points to ensure a comfortable experience
- ActiveGard Technology: Ensures protection against acoustic injury caused by sudden sound bursts on the line
- Easy Transporation: With foldable ear cups and the accompanying carrying case, bring your business headset wherever work takes you
8. Sennheiser OfficeRunner
7.7/10 our score
- INCREASED PRODUCTIVITY - All the benefits of the OfficeRunner AND the added benefit of remote answering. Take your OfficeRunner on a walk around the office and never worry about missing a call or running across the room to answer. Just a simple click of a button and your caller will never know the difference
- PROGRAMMABLE TONES - Not all desk phones are equal. Not to worry, the Handset lifter allows you to program in your specific ring tone to ensure you'll always get a beep in your ear when you've got a call coming in. Yes, even if you are getting coffee in the breakroom
- LONG LASTING - 12 hours of talk time ensures you can be hands free all day without charging even during overtime
- NOISE-CANCELING MICROPHONE - Blocks out unwanted background noise in the office
- BUILT TO LAST - 3-Year Full Replacement Warranty