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Norton by Symantec Granite Gray Norton Core Secure WiFi Router, Built-in Network, Device and Antivirus Security, Smart Parental Controls, Replaces Wireless Router

3.4 3.4 out of 5 stars 267 ratings

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  • This product has been discontinued and is no longer supported by the manufacturer.
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Product Description

Norton Core is a secure WiFi router that helps protect your home network and an unlimited number of your devices, including computers, mobile and smart home devices against malware, viruses, hackers, and cybercriminals. Norton Core is available for purchase and use only in the US.

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Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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Norton by Symantec Granite Gray Norton Core Secure WiFi Router, Built-in Network, Device and Antivirus Security, Smart Parental Controls, Replaces Wireless Router


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Customer reviews

3.4 out of 5 stars
3.4 out of 5
267 global ratings

Customers say

Customers like the ease of installation, appearance and security of the networking router. They mention that it's incredibly easy to set up, manage and use, with a simple app. They also appreciate the futuristic look and say that it serves as a statement piece. Customers are also happy with coverage, quality, and monitoring. However, some customers have reported connectivity issues and different opinions on performance.

AI-generated from the text of customer reviews

56 customers mention44 positive12 negative

Customers like the ease of installation of the networking router. They mention that it is incredibly easy to set up, configure, and install the software. The app on their phone makes it easy to manage the Core and add devices to it. The application is simple but has gotten progressively better over the last few months. Customers also appreciate the user-friendly router and the terrific tech support.

"...3.The app is simple but has gotten progressively better over the last year with IP reservations for static network devices like a NAS or printer...." Read more

"...Consistent reliability - No more Modem/Router headaches. Easy setup and the ability to control access to devices connected works like a charm...." Read more

"...The set up is simple enough with the app...." Read more

"Looks awesome, easy to setup, high speeds for streaming and downloads, HOWEVER, absolutely cannot be used for online gaming...." Read more

54 customers mention38 positive16 negative

Customers like the appearance of the networking router. They say it has an attractive design and futuristic look. Customers also say it serves as a statement piece and adds character to any room.

"...No maintenance, no unnecessary notifications. It just sits there looking pretty and self sufficient...." Read more

"...Would highly recommend.This router is small, beautiful and matches well with other modern device...." Read more

"...I use, I even turned security completely off and it still drained my performance...." Read more

"Looks awesome, easy to setup, high speeds for streaming and downloads, HOWEVER, absolutely cannot be used for online gaming...." Read more

27 customers mention27 positive0 negative

Customers are satisfied with the security of the router. They mention that it has excellent capabilities, and offers a good security umbrella for the household. The security obviously extends to all the devices connected to it. They appreciate the long wireless range and the fact that it provides the necessary information and security their family needs. Customers also mention that the design, fast speeds, and secure are great. They find it easy and secure way to have WiFi in their home and even control guest access.

"...6. Norton secure DNS is fantastic for day to day protection prior to loading pages...." Read more

"...Consistent reliability - No more Modem/Router headaches. Easy setup and the ability to control access to devices connected works like a charm...." Read more

"...The security features are useful. You can view the connected devices right in the app and the a summary of the security of these devices...." Read more

"I really like this device and do feel more secure. I like that it includes a 1-year Norton Security subscription for unlimited devices...." Read more

15 customers mention15 positive0 negative

Customers are satisfied with the coverage of the router. They mention that it has excellent range and features. Some say that the coverage is unbelievable, while others say that it covers the whole house.

"Beautiful router with excellent range and features. Would highly recommend...." Read more

"...Great wifi coverage in my 2500 sq ft house, one story, wooden construction...." Read more

"...The range of this router is great as well. Place it somewhat in the middle of your home and you should be plenty covered...." Read more

"...So far the product works as advertised, has a long wireless range and the security obviously extends to all the devices connected to it...." Read more

14 customers mention11 positive3 negative

Customers like the quality of the networking router. They mention it's a fine piece of equipment, a high quality router, and a well-done finished product. The core itself is terrific and the Metal Fortiguard test was phenomenal.

"...We are very happy with this router so far. It's really a fine piece of equipment." Read more

"...to have a smartphone, but lets face it if you're buying such a high quality router you probably do...." Read more

"...This thing screams. Metal Fortiguard test was phenomenal...." Read more

"Worked with the Norton tech people for two days. The core was faulty. After hours they admitted that they have had trouble with the core connecting...." Read more

8 customers mention8 positive0 negative

Customers appreciate the ability to monitor usage, the network, and various parapets about their internet service. They say it's nice to be able to monitor the network from their phone, including how many devices. Customers also say the app allows them to monitor various paraphernalia about their Internet service, and its security rating. They mention the router is easy to set up and requires little monitoring. Additionally, customers say it has additional capabilities to analyze pages or sites they visit to detect potential issues. They also appreciate the premium features and intuitive setup.

"...2. Packet inspection on incoming and outgoing traffic but with an IPS level external definitions list...." Read more

"...This router has additional capabilities to analyze pages or sites you visit to detect potential threats before you mistakenly infect yourself...." Read more

"...and added security protection is appreciated along with the ability to monitor usage (who is on the network/what devices are connected) and speed...." Read more

"...It's nice to be able to monitor the network from my phone including how many devices are on the network, the security score, any potential threats..." Read more

74 customers mention44 positive30 negative

Customers are mixed about the performance of the router. Some mention that it has great performance, while others say that it's very average. The app works well, but could provide better. The router itself works terrific when it does work, and is stellar. However, some customers report issues with the WiFi speed, saying that it drops to about 70mbps with unencrypted traffic. The process was a hassle, and the core would not recognize their modem.

"...QoS is effective and provides noticeable improvement when you have a 4K stream going or use VOIP.4.The Norton Cote automatically updates!..." Read more

"...The entire process was a hassle, the core would not recognize my modem, would not connect to my phone, and then continuously reported that it was..." Read more

"...Speed is better than I expected and no buffering goes on when watching movies on any device in the house...." Read more

"...This router is small, beautiful and matches well with other modern device. It blends right in next to a smart speaker or on a bookshelf...." Read more

19 customers mention3 positive16 negative

Customers are dissatisfied with the connectivity of the router. They mention that it starts dropping connections for their wireless devices, and if the servers go down, they lose all connectivity on their house. Streaming devices and other wireless devices can no longer connect, making the product useless. They also experience issues early on with internet connectivity, with intermittant connections and dropped connections.

"...The servalence system constantly disconnects and when it does connect it is almost like only having snap shots not video streaming it lags the real..." Read more

"...a good approach as it seems to be slowing down streaming with occasional disconnects." Read more

"...In less than a week, it once again started dropping connections for my wireless devices. Not impressed at all with customer service...." Read more

"...Bottom line:Very slowConstantly fails to connect to my iPhone and iPad..." Read more

So easy to set up and get running
5 Stars
So easy to set up and get running
So easy to set up and get running. My connections are much faster and reliable now than they were with my cable company-provided equipment. The dead zone in my downstairs living room is history!
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